Shining Gems PVT LTD is committed to protecting the privacy of our business clients and partners. This policy outlines how we handle professional and business-related information collected through our operations and website.
1. Information Collection
We primarily collect business contact information that you voluntarily provide to us via trade inquiries, emails, and contractual agreements. This includes names, job titles, company addresses, work email addresses, telephone numbers, and details required for processing payments (e.g., bank information for Letters of Credit). We also collect non-personal usage data (like IP addresses and browsing activity) to improve our website and services.
2. Use of Information
The information we collect is used exclusively for legitimate business functions:
- To fulfill trade contracts and process transactions.
- To manage logistics, customs documentation, and shipping requirements.
- To communicate regarding trade updates, invoicing, and service changes.
- To comply with legal, regulatory, and financial obligations in Pakistan and destination countries.
3. Sharing and Disclosure
We do not sell personal or business information. We share data only as necessary to perform our core trading services, primarily with trusted Logistics Partners (shipping lines, customs agents) and Financial Institutions (banks for payment processing) involved in fulfilling your contracts. We may also disclose information if legally required by government authorities.
4. Data Security
We employ standard administrative and technical measures to safeguard your business information from unauthorized access, loss, or disclosure. We retain data only for the period necessary to conduct business and comply with statutory retention laws.
5. Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact us at our official channels